Review the policies for EPOWERdoc, EMRdoc Portal, and EMRdoc Scribe. Select a product below to view its policies.
Last updated: January 2026
EPOWERdoc has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this website: www.epowerdoc.com.
The personally identifiable information we collect is used to facilitate delivery of products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain personally identifiable information. If a customer sends us personal correspondence, such as e-mails or letters, we may collect such information into a file specific to you.
We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings, and to customize our site's content and layout. We believe these uses allow us to improve our site and provide better service to our customers. We may occasionally use a customer's e-mail address and, in some situations mailing address or phone number, to contact a customer regarding administrative matters or notices. We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.
We respect the privacy of our customers and, therefore, we will not sell or otherwise intentionally release any of our customers' personal information to any third party. We will, however, cooperate with all law enforcement inquiries. We will disclose any information about you to law enforcement or other government officials when required to do so in order to comply with a court order or to cooperate with law enforcement officials in the conduct of a criminal investigation.
Customers always have the option of removing their contact information from our databases if they decide they no longer wish to receive future communications or to participate in any other part of our service. To do so, simply contact EPOWERdoc, 201 E. Kennedy Blvd, Suite 1950, Tampa, FL 33602, 805-988-8929.
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use industry-standard efforts to safeguard the confidentiality of your personally identifiable information. However, please keep in mind that "perfect security" does not exist on the Internet.
If you have any questions about this privacy statement or believe that EPOWERdoc has acted in a manner inconsistent with this privacy statement, you may contact: EPOWERdoc, 201 E. Kennedy Blvd, Suite 1950, Tampa, FL 33602, 805-988-8929.
EPOWERdoc reserves the right to amend this privacy statement at any time, without notice, and only the current privacy statement may be deemed effective. We appreciate your questions and comments. Thank you for visiting our website.
Effective Date: November 2026
Welcome to EMRdoc Portal, a patient portal application provided by EPOWERdoc, LLC ("EPOWERdoc," "we," "our," or "us"). These Terms and Conditions govern your access to and use of EMRdoc Portal and related services.
By downloading, accessing, or using EMRdoc Portal, you agree to these Terms. If you do not agree, please discontinue use of the Service.
EMRdoc Portal is a patient engagement platform that allows patients to securely access healthcare information, communicate with healthcare providers, review visit information, complete forms, request appointments, manage account information, and access other healthcare-related services.
EMRdoc Portal is provided as a convenience to facilitate communication and access to healthcare information. The Service does not provide medical advice, diagnosis, or treatment.
To use EMRdoc Portal, you must:
You are responsible for all activities conducted through your account.
EMRdoc Portal may provide access to:
Information displayed in the Portal is provided by your healthcare provider. Questions regarding your medical records should be directed to your healthcare provider.
EMRdoc Portal SHOULD NOT BE USED FOR MEDICAL EMERGENCIES.
If you are experiencing a medical emergency:
Messages sent through the Portal may not be monitored continuously and should not be used for urgent medical matters.
EMRdoc Portal may allow secure electronic communications between you and your healthcare provider.
By using the Service, you acknowledge and agree that:
Your use of EMRdoc Portal is also governed by our Privacy Policy.
The Service may collect and process:
Information is processed solely for the purposes described in our Privacy Policy and in accordance with applicable laws and regulations.
Healthcare providers utilizing EMRdoc Portal remain solely responsible for:
EMRdoc Portal serves as a communication and information access tool and does not replace professional medical judgment.
You agree to:
You are responsible for all activity occurring under your account.
You may not use the Service to:
We may suspend or terminate accounts engaged in prohibited activities.
EMRdoc Portal, including its software, technology, branding, content, and functionality, is owned by EPOWERdoc, LLC and protected by intellectual property laws.
We grant you a limited, non-exclusive, revocable license to use the Service in accordance with these Terms.
You retain ownership of content you submit through EMRdoc Portal, including forms, messages, and uploaded documents.
By using the Service, you grant EPOWERdoc, LLC a limited license to process, store, transmit, and display your content solely for the purpose of providing and improving the Service.
We retain information only as necessary to:
Data deletion requests may be subject to legal, regulatory, and healthcare record retention requirements.
The Service may integrate with third-party services including:
EPOWERdoc is not responsible for the content, functionality, or privacy practices of third-party services.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EPOWERDOC DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
We do not guarantee uninterrupted, secure, or error-free operation of the Service.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EPOWERDOC, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
We may suspend or terminate access to the Service if:
If you obtained the App through the Apple App Store or Google Play Store:
You agree to comply with all applicable:
We may update these Terms from time to time.
When changes are made, we will post the updated Terms on our website and within the application. Continued use of the Service after updates become effective constitutes acceptance of the revised Terms.
EPOWERdoc, LLC
201 E. Kennedy Blvd
Suite 1950
Tampa, FL 33602
Email: support@epowerdoc.com
Website: www.epowerdoc.com
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Any dispute arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in Hillsborough County, Florida.
By using EMRdoc Portal, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Effective Date: November 2026
Welcome to EMRdoc Scribe, a service provided by EPOWERdoc, LLC ("EPOWERdoc," "we," "our," or "us"). These Terms and Conditions govern your access to and use of EMRdoc Scribe and related services.
By downloading, accessing, or using EMRdoc Scribe, you agree to these Terms. If you do not agree, please discontinue use of the Service.
EMRdoc Scribe is an AI-powered ambient documentation platform designed to assist users by recording, transcribing, summarizing, and organizing conversations and documentation.
The Service may create transcripts, notes, summaries, action items, and other AI-generated content.
While we strive for accuracy, EMRdoc Scribe is a documentation assistance tool and does not guarantee the accuracy, completeness, or suitability of any generated content.
You are responsible for obtaining all legally required permissions and consents before recording or transcribing any conversation.
By using EMRdoc Scribe, you agree that you will:
You may not use EMRdoc Scribe to secretly record individuals where legally prohibited.
Healthcare providers remain solely responsible for:
EMRdoc Scribe assists with documentation and does not provide medical advice, treatment recommendations, or clinical judgment.
EMRdoc Scribe uses artificial intelligence to generate documentation and summaries.
AI-generated outputs may:
You must review and verify all generated content before relying upon it for any purpose, including patient records.
Your use of EMRdoc Scribe is also governed by our Privacy Policy.
The Service may collect and process:
Information is processed only for the purposes described in our Privacy Policy.
You agree to:
You are responsible for all activity occurring under your account.
You may not use the Service to:
We may suspend or terminate accounts engaged in prohibited activities.
EMRdoc Scribe, including its software, technology, branding, content, and functionality, is owned by EPOWERdoc, LLC and protected by intellectual property laws.
We grant you a limited, non-exclusive, revocable license to use the Service in accordance with these Terms.
You retain ownership of content you upload, record, or create using EMRdoc Scribe.
By using the Service, you grant EPOWERdoc, LLC a limited license to process, store, transmit, and analyze your content solely for the purpose of providing and improving the Service.
We retain data only as necessary to:
Data deletion requests may be submitted in accordance with our Privacy Policy.
The Service may integrate with third-party services including:
EPOWERdoc is not responsible for the content, functionality, or privacy practices of third-party services.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EPOWERDOC DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
We do not guarantee uninterrupted or error-free operation of the Service.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EPOWERDOC, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
We may suspend or terminate access to the Service if:
If you obtained the App through the Apple App Store or Google Play Store:
You agree to comply with all applicable:
We may update these Terms from time to time.
When changes are made, we will post the updated Terms on our website and within the application. Continued use of the Service after updates become effective constitutes acceptance of the revised Terms.
EPOWERdoc, LLC
201 E. Kennedy Blvd
Suite 1950
Tampa, FL 33602
Email: support@epowerdoc.com
Website: www.epowerdoc.com
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Any dispute arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in Hillsborough County, Florida.
By using EMRdoc Scribe, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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