EPOWERdoc

FAQ

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FAQ

EPOWERdoc is one of many Best in Class EDIS providers, what differentiates EPOWERdoc from the others?

Is your product hosted on EPOWERdoc web based server or ours?

Is the EPOWERdoc EDIS designed for single stand alone ED locations or multiple hospital ED locations?

Our Hospital is struggling with the decision to select a Best in Class EDIS or use the ED module provided by our HIS provider. What would be the primary reasons for selecting an EDIS and EPOWERdoc over a HIS ED module?

Our CIO is concerned that using an EDIS provider like EPOWERdoc will compromise the integrity of our whole hospital HIS enterprise system. What is the experience of past applications your product has integrated with?

Our ED is currently on a paper template and is going to convert to an EDIS. How long is the conversion process, and what difficulties might we expect with our conversion to an EDIS?

As a % of efficiency improvement, what would our ED expect to achieve over our current paper template system?

What can we expect in terms of a ROI on the investment in EPOWERdoc?

Our hospital is a Critical Access Hospital (CAH). We understand that there funding reimbursements for investments in EMR systems for hospitals such as ours. What is the best path to receiving these reimbursements?

Do we purchase or lease your EDIS? How are the software updates provided under either of these financial arrangements?

Does your company have 24/7/365 product support ?

How can we move forward with a demo of your product?

Is a standard training package included with the purchase of the application software? If yes, please explain what training is available.

What type of hardware input devices are available for the end users?

What customer satisfaction programs do you have in place and what are the results?

Does the system require regularly scheduled (e.g. daily, monthly) down time?

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